Main Contract Manager duties: 

• Report to Area Manager to discuss and agree product requirements, identifying key properties within assigned destinations.

• Be the ambassador of Miki, as the first point of contact of our supplier base, acting in a professional manner at all times. 

• Negotiate with accommodation suppliers and regularly monitor to ensure MIKI has competitive rates and conditions.

• Actively negotiate special offers, exclusive deals, overrides  with all hotels throughout the year

• Ensure all hotels are re-contracted with specific deadlines

• Address and resolve any standard/service level issues with suppliers

• Investigate and resolve internal issues with operation/account colleagues

• Closely monitor the production, pricing competitiveness and availability 

• Liaise with the co-ordination and data management teams to communicate inventory and pricing changes as well as ensuring hotel information is accurate.

• Setting sales strategy for contracted portfolio and highlighting high demand events  

• Conduct required number of business trips to improve relations with suppliers and negotiate best in market rates in line with business requirements

• Identify new product in line with room nights and sales requirements

• Undertake ongoing analysis of product and quality within contracting area to maintain consistent product offering for clients

• Keep abreast of internal changes to systems and processes in order to contract more efficiently and effectively

• Enhance market knowledge through participation in trade events and media publications.