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Contracts Manager - Italy

Job Ref

CM ITALY

Department

Contracts and Purchasing

Location

Locally based / London

Type of Employment

Permanent

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Job description

Miki Travel is looking to recruit a Hotel Contract Manager to join our team who will be responsible for maintaining existing relationships with hotel suppliers as well as sourcing new partnerships.

The role will be based either in London ( on a hybrid basis with some office attendance)  or in the assigned destination on work from home basis. Flexibility to travel will be required on a regular basis to visit hotels, negotiate contracts face to face as well as representing the company at trade events.

Main Contract Manager duties: 

  • Report to Area Manager to discuss and agree product requirements, identifying key properties within assigned destinations.

  • Be the ambassador of Miki, as the first point of contact of our supplier base, acting in a professional manner at all times. 

  • Negotiate with accommodation suppliers and regularly monitor to ensure MIKI has competitive rates and conditions.

  • Actively negotiate special offers, exclusive deals, overrides  with all hotels throughout the year

  • Ensure all hotels are re-contracted with specific deadlines

  • Address and resolve any standard/service level issues with suppliers

  • Investigate and resolve internal issues with operation/account colleagues

  • Closely monitor the production, pricing competitiveness and availability 

  • Liaise with the co-ordination and data management teams to communicate inventory and pricing changes as well as ensuring hotel information is accurate.

  • Setting sales strategy for contracted portfolio and highlighting high demand events  

  • Conduct required number of business trips to improve relations with suppliers and negotiate best in market rates in line with business requirements

  • Identify new product in line with room nights and sales requirements

  • Undertake ongoing analysis of product and quality within contracting area to maintain consistent product offering for clients

  • Keep abreast of internal changes to systems and processes in order to contract more efficiently and effectively

  • Enhance market knowledge through participation in trade events and media publications.  

Skills and Experience

The ideal candidate would have the following skills:

  • 2-5 years’ experience working as a Hotel Contract Manager in Europe.
  • Knowledge of static and dynamic rate models.
  • Superb interpersonal and communications skills.
  • Strong business analysis and negotiations skills.
  • A self-motivated and results driven individual.
  • Ability to develop close working relationships with suppliers.
  • An ambitious individual with the ability to think on their feet, multi-task and prioritise own workload.
  • Fluency in English is a must. Italian as a second language would be an advantage but not a  must.
 

Date Posted

19 April 2023

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