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Groups Operations Agent - French/Italian/German preferred

Job description

Do you have experience working within the travel/leisure industry? Then you are the person we are looking for!

Miki Travel are looking for individuals who are passionate about travel and motivated to join a growing organisation.

About the Department

The Japan Series Department handles Groups coming from Japan travelling around Europe, with same itineraries and different departures spread over a certain period of time. The Department handles the whole booking process and each staff has own areas of responsibilities as well as supporting the rest of the Team as and when needed. 

Job Purpose

 

We are currently seeking to recruit a Tour Coordinator within our Japan Series Department

The role is designed to liaise with our office in Japan and ensure that all hotel amendments, reconfirmation requests and any rates are correct and up to date on our in-house computer system.

Main Responsibilities

  • To contact hotels (by email/fax/phone) to advise rooming lists, arrival times, meal requirements etc.
  • Prioritise the workload according to deadlines, arrival dates etc based on hotel requests
  • Inputting and checking rates onto the in-house system
  • Negotiating other conditions such as cancellation policies, decrease of rooms and upgrades. 

Job Ref
FRANCESCA

Department
Japan Series Dept 2

Location
London

Type of Employment
PERMANENT

Contact Details

£

Work Eligibility

Cover Letter

CV

Supported file types: DOC, DOCX, PDF

Question One: Do you have experience working within the travel industry?


Question Two: What additional languages do you speak?